cclinkplus16@gmail.com

@LinkPlusOfficial

Get In Touch

CONTACT US

Terms and Conditions

Remote Kit

Link Plus Remote Kit comes with a 12 months i.e. 360 days warranty on parts excluding accessories. This includes servicing/repair or replacement of damaged parts.

The warranty does not apply and does not cover the following:

1. Damage caused due to

  • 1.1 events caused by fire, water, electrical disturbances etc.
  • 1.2 acts of negligence or mishandling
  • 1.3 force majeure events
  • 1.4 events beyond the control of Link Plus

Wi-Fi Remote Kit

Link Plus Wi-Fi Remote Kit comes with a 12 months i.e. 360 days warranty on parts excluding accessories. This includes servicing/repair or replacement of damaged parts.

The warranty does not apply and does not cover the following:

1. Damage caused due to

  • 1.1 events caused by fire, water, electrical disturbances etc
  • 1.2 acts of negligence or mishandling
  • 1.3 force majeure events
  • 1.4 events beyond the control of Link Plus

Power Supply

Wi-Fi Smart Supply, VDP Supply, Bell Switch Supply, Remote Kit Supply, Wi-Fi Remote Kit Supply

Link Plus Power Supplies comes with a 6 months i.e. 180 days warranty on parts excluding accessories. This includes servicing/repair or replacement of damaged parts.

The warranty does not apply and does not cover the following:

1. Damage caused due to

  • 1.1 events caused by fire, water, electrical disturbances etc.
  • 1.2 acts of negligence or mishandling
  • 1.3 force majeure events
  • 1.4 events beyond the control of Link Plus

Warranty Detail

1. Definitions

  • 1.1 Accessories: Remote, Transformer, ABS housing and Main Lead.
  • 1.2 Authorized Dealers: Such sellers/ retailers, which are authorized by LIFEGUARD INTEGRATED SECURITY SOLUTIONS to sell the Product.
  • 1.3 Customer: An end-user (a person, firm, company or the legal entity) who purchases the Product from LIFEGUARD INTEGRATED SECURITY SOLUTIONS or its Authorized Dealers
  • 1.4 Carry in Warranty: Where the product needs to be carried by the Dealer/Customer to the Service Centre to exercise this Warranty.
  • 1.5 Invoice: Invoice shall mean the bill raised on the customer by the Authorized Dealer or LIFEGUARD INTEGRATED SECURITY SOLUTIONS as the case may be and on the basis of which, the Customer shall pay for the Product.
  • 1.6 Product: Link Plus Remote Kit/ Wi-Fi Remote Kit/ Power Supplies, marketed and sold by LIFE GUARD INTEGRATED SECURITY SOLUTIONS, either directly or through its authorized dealers.
  • 1.7 Link Plus: LIFEGUARD INTEGRATED SECURITY SOLUTIONS, at D-39, Ground Floor, Hazara Park, Chander Nagar (W), Lane no. 5, Delhi- 110051
  • 1.8 Warranty: Warranty means this Warranty.
  • 1.9 Warranty Card: Means the warranty card provided.

    2. Scope of Warranty
  • 2.1 This Warranty is available only for the Product and not for the Accessories of the Product.
  • 2.2 This Warranty is applicable only in case of any manufacturing defects in the material or workmanship, for which servicing/ repair or replacement of damaged parts shall be provided.
  • 2.3 The warranty does not apply and does not cover the following:
  • 2.3.1 Damage caused due to -
    • 2.3.1.1 events caused by fire, water, electrical disturbances
    • 2.3.1.2 acts of negligence or mishandling
    • 2.3.1.3 force majeure events
    • 2.3.1.4 events beyond the control of Link Plus

3. Warranty Period

  • 3.1 Product is covered under 6/12 months i.e 180/360 days Carry-In warranty from the date of purchase of the Product by the Authorized Dealer/Customer.
  • 3.2 Warranty validation/Warranty period confirmation shall be done through the Warranty Card or Invoice.
  • 3.3 If an Authorized Dealer/Customer transfers the ownership of Product to another person, the remainder of the warranty period may also transfer to the new owner.
  • 3.4 Authorized Dealer/Customer shall be required to provide proof of purchase or Warranty Card of the Product, as a pre-condition for availing the warranty of the Product.
  • 3.5 No claim made by a third party or made by Customer on behalf of a third party shall be entertained by LIFEGUARD INTEGRATED SECURITY SOLUTIONS.

4. Warranty Type

Carry-In Warranty service requires that the Product be brought by the Authorized Dealers/Customer, at his/her sole cost and responsibility, to LIFEGUARD INTEGRATED SECURITY SOLUTIONS office/service centre. Once the Product is repaired, Authorized Dealers/Customer shall be responsible to pick-up the repaired Product from LIFEGUARD INTEGRATED SECURITY SOLUTIONS office/service centre with whom the Product was placed for repair.

5. Warranty Terms

  • 5.1 Warranty is provided only on the Product that is purchased from LIFEGUARD INTEGRATED SECURITY SOLUTIONS or LIFEGUARD INTEGRATED SECURITY SOLUTIONS Authorized Dealers.
  • 5.2 Only in the case where there is no misuse of the Product or tampering with the contents of the product and if serviced under warranty, the Product will be returned configured as originally purchased.
  • 5.3 In the event of repairs or replacement of any part(s), during the warranty period, the warranty of the Product shall thereafter continue only for the unexpired period of original warranty.
  • 5.4 The Warranty of the Product(s) and/or Accessories shall be rendered null and void if:
    • 5.4.1 The Product is physically damaged.
    • 5.4.2 The Product is modified, repaired, maintained and /or opened, disassembled by the Authorized Dealers/Customer or any unauthorized person i.e. damage arising out of unauthorized modification, repair and alteration.
    • 5.4.3 The Product is operated and/or maintained in ways other than recommended by LIFEGUARD INTEGRATED SECURITY SOLUTIONS in the user manual. Product operation outside the usage parameters stated in the user manual provided with the Product.
    • 5.4.4 The model no. or serial no. sticker of Product is removed, mutilated or tampered with.
    • 5.4.5 Any damage to the Product arising out of use of any consumables or accessories other than those supplied by LIFEGUARD INTEGRATED SECURITY SOLUTIONS.

Replace & Refund Policy

Link Plus Return Policy

  • 1. We do not offer “refund and/or return” of any product purchased directly by LIFEGUARD INTEGRATED SECURITY SOLUTIONS or by our Authorized Dealers.
  • 2. If the product is not working within 7 days of purchase we will take back the product and give a new product.
  • 3. The product has to be returned in original packing condition along with all the accessories.
  • 4. There will be “no return” of any product purchased under any promotional scheme or discount or where the invoice specifically mentions “no replacement”.
  • 5. Original invoice / delivery challan / purchase receipt copy are required to be submitted along with request for replacement.
  • 6. LIFEGUARD INTEGRATED SECURITY SOLUTIONS reserves right to ask the customer for identification.

Product Delivery Policy

Link Plus Product Delivery/ Courier Policy

  • 1. We do not offer free transportation services for our product range.
  • 2. We cover fare charges of up to “₹500 and/or 25 km” from our location on order weight of 350-400 kg. Fare charges above ₹500 have to be covered by the dealer/ customer.
  • 3. “Courier services” for transportation to other parts of India have to be paid solely by the dealer/ customer.
  • 4. We will not cover the fare charges for the “Third party transport services” (i.e. Porter/ Uncle Delivery/ Ola/ Uber etc.) booked by us or by the dealer/ customer.